Privacy policy
Information on the collection of personal data
(1) In the following, we provide information about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
(2) Responsible person acc. Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is Mark Schmitt, 14169 Berlin, Teltower Damm 28, info@bettenhaus.de (see our legal notice). You can contact our data protection officer at [o.weiland@bettenhaus.de or at our postal address with the addition “the data protection officer”.
(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.
(4) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We also specify the defined criteria for the storage period.
Your rights
(1) You have the following rights vis-à-vis us with regard to your personal data:
– Right to information,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to the processing,
– Right to data portability.
(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
Collection of personal data when visiting our website
(1) If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status / HTTP status code
– Amount of data transferred in each case
– Website from which the request comes
– Browser
– Operating system and its interface
– Language and version of the browser software.
Bettenhaus Zehlendorf Karin Schmitt GmbH & Co. KG collects, processes and uses personal data that is collected and stored when you visit the website www.bettenhaus.de in compliance with the data protection regulations applicable in the Federal Republic of Germany. This privacy and cookie policy explains what visitor data is collected on the website and how this data is processed and used.
(2) Cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk assigned to the browser you are using and through which certain information flows to the body that sets the cookie (in this case us). Cookies cannot run programs or transfer viruses to your computer. They serve to make the website more user-friendly and effective overall.
(3) Use of cookies:
a) This website uses the following types of cookies, the scope and function of which are explained below:
Transient cookies (see b)
– PHPSESSID – for optimum session availability – expires when the browser session ends
– merce_session_70f – to display items and their prices – expires after 48 hours
Persistent cookies (see c).
b) Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser
c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
d) You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website as a result.
Contact form on the page bettenhaus.de/kontakt
In principle, you can visit our website without us collecting any personal data from you. On our website, we offer you the opportunity to contact us using a form provided. As part of the process of sending your request via the contact form, reference is made to this privacy policy to obtain your consent. If you make use of the contact form, the following personal data will be processed by you:
- Name
- E-mail address
- Subject/Topic
- Content of the message
The purpose of providing your first and last name is to clearly identify you within the daily volume of inquiries.
The purpose of providing your e-mail address is to assign your request and to be able to reply to you.
The purpose of your subject line is to assign your inquiry to a competent employee and to provide you with the best possible answers to your question.
The purpose of your message is to enable us to answer your questions or comments properly.
When using the contact form, your personal data will not be passed on to third parties.
For the aforementioned data processing, Art. 6 para. 1 lit. f GDPR as the legal basis. The processing of the aforementioned data is necessary for the provision of a service within this website and thus serves to safeguard a legitimate interest of our company.
When using the appointment form, your personal data will not be passed on to third parties.
§ 4 Page for booking consultation appointments
Appointment form on the bettenhaus.de/terminator page
On our website for appointment bookings, we offer you the opportunity to contact us via a form provided in order to make an appointment for a consultation. As part of the process of sending your request via this form, reference is made to this privacy policy to obtain your consent. If you make use of this form, the following personal data will be processed by you:
- Topic of the consultation appointment
- Date of the consultation appointment
- Time of the consultation appointment
- First name/Last name
- E-mail address
- Phone number
- Content of the notes
(3) The only mandatory information for sending the booked appointment is your e-mail address and your name. The provision of further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the consultation appointment. The legal basis is Art. 6 para. 1 p. 1 lit. a GDPR.
(4) The appointment shall be sent once. Furthermore, you will be informed once if you cancel or postpone your appointment. This data is then no longer used.
The purpose of specifying your consulting topic is to prepare us as a company for this appointment in terms of content.
The purpose of specifying the date is to prepare us as a company for this date and to have appropriately trained employees on site on this date.
The purpose of specifying the time is to prepare us as a company for this appointment and to have appropriately trained employees on site at this time.
The purpose of stating your first and last name is to clearly identify you within the appointment calendar.
The purpose of providing your e-mail address is to assign your request and to be able to reply to you and, if necessary, to suggest an alternative date in good time in the event of any unforeseen problems.
The purpose of providing your telephone number is to assign your request and, in the event of any unforeseen problems, to suggest an alternative appointment in good time or to inform you if the appointment is canceled.
The purpose of entering a message/comment is to give you the opportunity to provide more detailed information about your expectations and wishes regarding this consultation.
For the aforementioned data processing, Art. 6 para. 1 lit. f GDPR as the legal basis. The processing of the aforementioned data is necessary for the provision of a service within this website and thus serves to safeguard a legitimate interest of our company.
When using the appointment form, your personal data will not be passed on to third parties.
Legal basis for contact form and appointment form
The data processing described above (see § 4 3. a.) for the purpose of establishing contact is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the declaration of consent voluntarily given by you below:
CONSENT:
By entering my data and clicking the “Send” button, I declare my consent to the processing of my e-mail address, name, customer number and telephone number for the purpose of responding to my contact/booking request. I have read the current privacy policy and accept it. I can revoke this consent at any time with effect for the future by contacting datenschutz@bettenhaus.de.
Storage duration
As soon as the request you have made has been dealt with and the matter in question has been finally clarified, the personal data processed via the contact form and appointment form will be deleted. Further storage may take place in individual cases if this is required by law.
Data security
To protect the personal data of our customers, we use a secure online transmission procedure, the so-called “Secure Socket Layer” (SSL) transmission. This transmission method is supported by most browsers. All information transmitted using this secure method is encrypted before it is sent. Your personal data is processed exclusively on data centers and computers that are protected by security technologies and comply with industry standards (e.g. firewalls, password protection, access controls, etc.).
We only store personal data for as long as is necessary for the purposes for which it was obtained or to comply with legal reporting or document retention requirements.
Handling your data in the company
We may only grant access authorizations for the data provided to our own employees to the extent required for their respective tasks. If an employee leaves the company or if there is a change in activity with the result that the employee no longer needs access to the user’s data, the access authorization of this employee is deleted immediately.
We undertake not to make any copies or other records of the personal data provided or made available for processing or to tolerate the production of such data by third parties or to pass them on to third parties. This does not apply to copies or other records that are absolutely necessary in the course of proper data processing.
Outside of instructions, we may not use the data provided for processing or use for our own purposes or for the purposes of third parties or allow third parties access to this data. Insofar as the customer is obliged to provide information on the collection, processing or use of data of a person due to applicable data protection regulations and consents, we will assist in providing this information. We only use employees and subcontractors who are bound to data secrecy in accordance with the GDPR.
Information on the rights of data subjects
The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the information specified in Art. 15 GDPR.
The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).
The data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the grounds listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued (right to erasure).
The data subject has the right to obtain from the controller restriction of processing where one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to processing, for the duration of the verification by the controller.
The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her. The controller will then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims (Art. 21 GDPR).
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her habitual residence, place of work or place of the alleged infringement. The competent supervisory authority in Berlin is
Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstrasse 219
10969 Berlin
Visitor entrance: Puttkamer Straße 16 – 18 (5th floor)
Phone: 030/13 889-0
Fax: 030/215-5050
E-mail: mailbox@datenschutz-berlin.de
Homepage: http://www.datenschutz-berlin.de
Data protection officer according to §4 f BDSG
Nils Gustke
Company for personnel services mbH
Pestalozzistrasse 27
34119 Kassel
Phone: +49 (0)56178968-93
Fax: +49 (0)56178968-61
E-mail: gustke@gfp24.de
Right of objection/ right of withdrawal
When processing your personal data on the basis of legitimate interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR on grounds relating to your particular situation or if the objection is directed against direct marketing.
You can withdraw your consent at any time by contacting us by post, e-mail or telephone as follows.
Bettenhaus Zehlendorf Karin Schmitt GmbH & Co KG
Teltower Damm 28
14169 Berlin
Phone: 030/ 801 90 70
Fax: 030/ 801 60 71
E-mail: datenschutz@bettenhaus.de
Right to information and modification of your data
You can obtain information about the data collected from you or have it amended at any time by post, e-mail or telephone using the following contact details.
Bettenhaus Zehlendorf Karin Schmitt GmbH & Co KG
Teltower Damm 28
14169 Berlin
Phone: 030/ 801 90 70
Fax: 030/ 801 60 71
E-mail: datenschutz@bettenhaus.de
Right to complain
You have the right to lodge a complaint at any time in accordance with Art. 77 GDPR.
Bettenhaus Zehlendorf Karin Schmitt GmbH & Co KG
Teltower Damm 28
14169 Berlin
Phone: 030/ 801 90 70
Fax: 030/ 801 60 71
E-mail: datenschutz@bettenhaus.de
Website provider
The data processing agreement between Bettenhaus Schmitt and
Mittwald CM Service GmbH & Co KG
legally represented by Robert Meyer, Maik Behring
Königsberger Str. 4 – 6
32339 Espelkamp
E-mail: support@mittwald.de
Phone: +49-5772-293-100
Fax: +49-5772-293-333